Refund policy

Returns only on damage items. 

To start a return, please contact us at ttbvisionllc@gmail.com.

If your return request is approved, we will provide instructions on how and where to send your package. Customers are responsible for all return shipping costs. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return-related questions at ttbvisionllc@gmail.com.


Damages and Issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and work with you to make it right.


Store Credit Only

We do not offer refunds to the original payment method.

If a return is approved and meets our return requirements, store credit may be issued at our discretion. Store credit can be used toward future purchases .


Processing of Store Credit

Once we receive and inspect your return, we will notify you regarding the approval status. If approved, store credit will be issued and sent to you via email within 10 business days.

If more than 15 business days have passed since your return was approved and you have not received your store credit, please contact us at ttbvisionllc@gmail.com.